Privacy Policy

Welcome to Mohtz.shop. We value the trust you place in us when you visit or make a purchase through our website. This Privacy Policy outlines how we collect, use, store, and protect your personal data. Please take a moment to read this document carefully so that you can make informed decisions about your relationship with us.

1. Information We Collect

We collect information that you voluntarily provide to us and data that is automatically collected when you interact with our website.

A. Information You Provide Directly

When you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to our newsletter

  • Participate in surveys, reviews, or promotions

We may collect:

  • Full name

  • Shipping and billing address

  • Phone number

  • Email address

  • Payment information (processed securely through third-party services like Stripe or PayPal)

B. Information Collected Automatically

We use cookies and similar technologies to collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring websites

2. How We Use Your Information

We use the data we collect to:

  • Fulfill orders and deliver products

  • Respond to your customer service inquiries

  • Send promotional materials (with your consent)

  • Improve our website, products, and services

  • Prevent fraudulent activities

  • Comply with legal obligations

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Mohtz.shop uses cookies to personalize content, analyze website performance, and remember user preferences.

You can manage your cookie settings through your browser. However, disabling cookies may affect site functionality.

Types of cookies used:

  • Essential cookies: Required for core site functionality.

  • Performance cookies: Help us understand how users interact with our site.

  • Marketing cookies: Used to deliver personalized ads.

4. Data Sharing and Disclosure

Your information may be shared with third parties in the following cases:

  • Payment Processors: To securely handle transactions.

  • Shipping Providers: To fulfill deliveries.

  • Marketing Tools: For sending newsletters or ads (only if you opt in).

  • Legal Authorities: If required by law, subpoena, or court order.

We ensure all third parties adhere to strict confidentiality and data protection practices.

5. Data Retention

We retain your data only as long as necessary to:

  • Provide our services

  • Comply with legal and tax obligations

  • Resolve disputes

Inactive accounts or unfulfilled cart data may be automatically deleted after 24 months of inactivity.

6. Your Rights and Choices

Depending on your location (e.g., EU, UK, California), you may have the following rights:

  • Access: Request a copy of your data

  • Rectification: Correct inaccurate information

  • Erasure: Ask us to delete your data

  • Restriction: Limit how we process your data

  • Portability: Request your data in a readable format

  • Objection: Withdraw your consent to marketing or other processing

To exercise your rights, email: contact@mohtz.shop.

7. Protecting Your Data

We take the following steps to safeguard your data:

  • SSL encryption for all transactions

  • Firewalls and intrusion detection systems

  • Regular malware scanning

  • Limited access to sensitive data by authorized personnel only

8. Children’s Privacy

Mohtz.shop is not intended for individuals under the age of 13. We do not knowingly collect or store information from children.

If you believe a child has submitted data to us, please contact us immediately at contact@mohtz.shop so we can take appropriate action.

9. International Data Transfers

By using our services from outside the United States, you consent to the transfer of your data to the U.S. where our servers are located and data is processed under U.S. laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content on those sites. We recommend you read their policies before providing them with any information.

11. Policy Updates

We reserve the right to update this policy at any time. Any changes will be posted here with the revised date. We encourage users to check this page periodically for updates.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can reach us at:

Email: contact@mohtz.shop
Phone: (646) 298-3314
Address: 185 Greenwich Street, New York, NY 10007